Salesforce Essentials CRM

Build stronger customer relationships, with the CRM built for small businesses

Sell faster and deliver better customer support

Organize all your customer data in one app

Track your sales process - from call to close - all in one place

Support your customer across phone, web chat, social media and email

Get up and running in minutes with prepackages tools and support

See all your customer info in one place.

Automatically pull data from your email, calendar, spreadsheets, multiple support channels, and more to get a single, 360° view of every customer and your whole business.

Never lose your way with help from in-app tutorials and guided setup.

Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.

Get all the answers on Trailhead.

Trailhead is the fun way to learn all about CRM, sales, service, or any other topic—from easy overviews to in-depth, nitty-gritty details. 
Salesforce Essentials CRM
Salesforce Essentials CRM

More selling and less administration

Sell faster with everything you need on one screen.

Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.
 
Spend less time in spreadsheets and more time selling.
Track emails, calls, and meetings automatically with Einstein Activity Capture. Collect and sync key info right from your inbox.
 
Close deals fast — at the office or on the road.
With Salesforce, speed, intelligence, and personalization doesn’t stop at the desktop. Access and update your data anytime with the Salesforce mobile app.

Make every customer a loyal customer

Automatically connect multiple support channels.

Collect and organize all your support channels into a single view of your cases that’s available from anywhere on any device.
 
Focus on more important issues when you put busywork on auto-pilot.
Automate repetitive tasks, route each question to the right agent, and allocate work based on individual availability and expertise.
 
Push growth into high gear with a complete view of every customer.
See all your customer details and critical apps on one screen. And because Service Cloud Essentials is built on the Salesforce Platform, sales and service effortlessly stay informed and connected.
Salesforce Essentials CRM
Your Dream. Our Mission
OUR GOAL IS TO BECOME ANOTHER MEMBER OF YOUR TEAM AND SPEAK YOUR BUSINESS JUST AS WELL AS YOU.

We help organizations plan, design and implement aligned business management solutions with an emphasis on return on investment, speed to delivery, staying within budget, improving business performance and ensuring proposed solutions fit your specific business processes.

CSP solves the challenges of having to deal with multiple vendors by offering a “one stop shop.” This allows organisations to partner with a single provider for all their cloud strategy; licensing, road-mapping, implementation, user productivity and enablement needs, security, and on-going managed services. We provide organisations with real-world cloud expertise; budgeting, architecting, and a mature road-mapping model giving our customers significant time and cost savings.

Our transformation vision and scoping offering begins with a series of strategic meetings between our team and key stakeholders within your organization. In these meetings, we discuss your organization goals, potential roadblocks that could impede these goals and how we can best achieve the defined organization goals through open communication with the output being a phased business transformation strategy outlining the key objectives and initiatives that would mean success for your business.

Our Project Advisory & Delivery Consulting offering helps you to develop efficient approaches to project initiation, execution and control to achieve desired project outcomes. We work with you to align project activity with your key business strategies, identify and manage risk, change and quality as a result of project activity ultimately to transform your business using market-leading cloud business solutions and delivery frameworks.

Every organization wants to be more effective and inspire its employees to work better together. To help them get there, we offer solutions for teamwork and real-time collaboration. But changing a work culture goes far beyond the effort required to deploy a new solution. We add value by helping employees understand the solution’s value, how to engage with it daily and use it to transform the way they work.

Any successful digital transformation has to take business intelligence and analytics into consideration as organizations are now increasingly harvesting a significant amount of disconnected data in the cloud but with the right solutions like Microsoft Power BI, that data can become a very powerful asset empowering you and your people with data visualizations that translate into actionable strategic insight

We are Microsoft Learning Partners  offering managed learning solutions and Microsoft Training courses with highly experienced Microsoft Certified Trainers (MCTs) accredited by Microsoft as premier technical and instructional experts training over 9,000 people worldwide in Microsoft Technologies and business applications.

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