Within this digital marketing environment, relationship marketing is the name of the game and customer relationship management (CRM) is the method. With its ability to break down silos and offer insights across multiple functions, CRM is helping companies provide a cohesive and well-coordinated experience to customers. Check out this article to learn more about the benefits of CRM.
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Driving digital transformation with Microsoft Dynamics 365 to create an integrated, growth-enabling workplace
Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability.
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Enabling ’always on’ service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft.
Are your customer relationships limited by siloed customer data and disparate marketing and sales tools? Check out this infographic to learn more about how Dynamics 365 can combine sales and marketing to break down information barriers and give both functions a complete view of the customer.
Companies are over two times more likely to reach quota when sales teams emphasize engagement. This is easier said than done when the definition of effective engagement differs between buyers and sellers. This e-book explores the disconnect between assumed and actual buyer preferences for engagement and how Dynamics 365 for Sales can help sellers realign their strategies with buyer needs.
Metro Bank is modernizing its workplace with the Microsoft Dynamics 365 platform by giving immediate access to employees information at their fingertips, fast-access to fast solution pathways and the empowerment to solve customer’s needs.
Recently TruGreen, America’s largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition.
Park Place Technologies is using Dynamics 365 to build and maintain strong relationships in the present and handle the data and changes necessary to move confidently into the future. Check out their story in this video.
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