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Business & Technology Insights

Business Technology [Enterprise]

4 reasons why companies are choosing CRM over traditional marketing tools

Within this digital marketing environment, relationship marketing is the name of the game and customer relationship management (CRM) is the method. With its ability to break down silos and offer insights across multiple functions, CRM is helping companies provide a cohesive and well-coordinated experience to customers. Check out this article to learn more about the benefits of CRM.

Business Technology [Enterprise]

Remote Assist empowers field service agents in different locations

Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction. 

Business Technology [Enterprise]

Close more deals with connected sales and marketing

Are your customer relationships limited by siloed customer data and disparate marketing and sales tools? Check out this infographic to learn more about how Dynamics 365 can combine sales and marketing to break down information barriers and give both functions a complete view of the customer.

Business Technology [Enterprise]

Empowering the modern seller: A new definition of engagement

Companies are over two times more likely to reach quota when sales teams emphasize engagement. This is easier said than done when the definition of effective engagement differs between buyers and sellers. This e-book explores the disconnect between assumed and actual buyer preferences for engagement and how Dynamics 365 for Sales can help sellers realign their strategies with buyer needs.

Business Technology [Enterprise]

TruGreen’s new take on technology—a catalyst for greener lawns and happier customers 

Recently TruGreen, America’s largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition. 

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