No matter where you are along your own digital transformation journey, technology can help your business stay more in tune with your customers and engage with them on a more personal level. At Bluechess Consulting, we are ready to help you discover which technology is best suited to taking your customer engagement to the next level. View: Digital transformation in sales: Evolving the art of customer engagement
Day: 28 September 2020
Today, the selling process is shifting, and relationships are king. Customers want to do business with companies that understand their needs and care about their success. That perception and trust are all built on relationships. Check out this infographic to learn more about fostering meaningful and profitable relationships with your customers. View: Turn relationships into revenue
Contrary to popular opinion, small and mid-size businesses are at a greater risk for a cybersecurity attack than large corporations. But because many SMBs assume they’re not at risk, they rarely invest in security measures that could save their businesses. Read this article for more on the real impact of a data breach on SMBs and what you can do to protect your business. Read More…
For UK-based business iSalon, protecting sensitive customer data is their top priority. iSalon provides software and management systems to over 2,000 hair salons, and most of their customers are small business owners who have poured their life savings into their companies. iSalon depends on security technology from Microsoft 365 Business to defend against information loss and cyberattacks like malware and malicious URLs. And with employees scattered across the UK, collaboration and productivity tools keep employees connected and engaged.
The relationship between buyers and sellers grows more complex daily. Buyers have more information available to them than ever before and they use it to their advantage. TOPO research finds that most buyers are already 57 percent through the buying process before even talking to a supplier. Yet when the time is right, buyers do still want personal attention from sellers. They are typically motivated to engage with sales reps only when it adds value to them. As a result, the sellers’ job is complicated as they must provide useful interactions and seamless transactions. So how can they accomplish this? In this powerful eBook, customers learn how the Microsoft Relationship Sales solution is a combination of three tools that provide sales teams with access to critical data points from disparate platforms in one central location. The sales solution uses AI to analyze data from sales, Office 365, LinkedIn, and information gleaned from a CRM to provide a single relationship health score. What’s uniquely powerful about the solution is the unification of data available at seller’s fingertips. Use this eBook as an educational tool for customers to gain a strong understanding of why the Microsoft Relationship Sales solution is a superior choice over other applications. View: Building relationships in today’s sales environment